# Notifications

Approvers can receive notifications about pending requests. To send reminder notifications, the related batch task **must be enabled**.

### Enabling approval notifications

1. Go to **WebConsole** → **Administration** → **Batch Tasks**.
2. Find **Notification Reminders for Approvers**.
3. Click **Edit** and enable the **Is Enabled** flag.

{% hint style="info" %}
This batch task handles **reminder notifications**. Standard email notifications are sent by default.
{% endhint %}

## Email notifications

Standard email templates are used to notify users about request statuses.

<table><thead><tr><th width="320.6666259765625">Template Name</th><th>Description</th></tr></thead><tbody><tr><td><code>CREATE_USER_REQUEST</code></td><td>Notifies the approver of a pending request.</td></tr><tr><td><code>ACCESS_REQUESTED_ON_BEHALF</code></td><td>Notifies the user that access has been requested on their behalf.</td></tr><tr><td><code>CREATE_USER_REQUEST_REJECTED</code></td><td>Notifies the user that their request was rejected.</td></tr><tr><td><code>CREATE_USER_REQUEST_ACCEPTED</code></td><td>Notifies the user that their request was approved.</td></tr><tr><td><code>CREATE_USER_REQUEST_STEP_APPROVED</code></td><td>Notifies the user that a preliminary approval step was completed.</td></tr></tbody></table>

### Example email notifications

#### Request created on behalf of a user

<figure><img src="/files/af5424e2559066dc5f0f0c79e85ac4a6c933373d" alt=""><figcaption></figcaption></figure>

#### Pending request for approval

<figure><img src="/files/80bd6e775b29239641fdad363dd14ca60cd5b65d" alt=""><figcaption></figcaption></figure>

#### Request approved

<figure><img src="/files/d69d2cacf7a299b30d58c6792bafd57b9126a3d6" alt=""><figcaption></figcaption></figure>

#### Preliminary approval notification

<figure><img src="/files/50fa5b1a2ab4c04507647fc48dc3f97b6e7dd1de" alt=""><figcaption></figcaption></figure>


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